Frequently Asked Questions
Do you make your own products?
Yes! At Dwyer, we ARE the manufacturer and we proudly produce all of our patented products right here in our facilties.
Since you are the manufacturer, can anyone order from you?
While the majority of our bulk-order business is done through our distributors, we've always sold directly as well and continue to do so today.
What is your turn around time on orders placed online?
All of our call cords are custom and made to order; So we ask that you allow up to 5 business days before we ship your order to you (though in most cases, we can have them out sooner).
If you have a rush order or deadline, please contact us to discuss. In most cases, we are able to oblige.
Where is your facility located?
We are headquartered and manufacturer all of our products in beautiful, Jacksonville, Beach Florida. We are proud to confirm that all of our products are Made in the USA!
Do you give discounts?
We offer discounts to larger volume purchases and to our authorized stocking distributors. If you are interested in becoming a stocking distributor, please contact us drectly.
Can BreathCall® be used for multiple patients?
No. BreathCall® is for use by a single patient.
How often should I change the BreathCall® mouthpiece?
You should change the mouthpiece anytime there is an obstruction or significant mucal buildup from use.
What shipping carrier do you use?
Currently, we use UPS an USPS.
Can I buy from you locally?
Surely. If you are local and would like to purchase any of our products, you may place an order and pick up your order directly from the factory.
Do you deliver locally?
While you can order and pick up locally, currently we do not deliver local orders.